We’re the ones you need, to get you up to speed!

You can call, email, or chat with us Monday through Friday 9:30 – 6:30 EST! If you need support after hours, you can submit a support request and we will handle it first thing the next day!

Let’s break down exactly what is included in our offerings…
Get the most out of your Dragon Medical Practice Edition 2 speech recognition software with our customization, integration and workflow optimization services!

*These services are designed for independent providers and practices of less than 25 providers in one location. For larger practices, enterprise sized operations and practices with multiple locations, please call us for a customized quote.

Tier 1 - Dragon Medical Support

Tier 1

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1 year of
Technical Support

$149

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Assist Me - Dragon Medical Support

Assist Me

A 1 hour CONTINUOUS block of
time for customization, integration,
workflow optimization or Q&A.

$129

Tier 2 - Dragon Medical Support

Tier 2

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1 year of Tech support + 4 hours of
customization, integration, training,
and workflow optimization

$599

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Tier 1 Dragon Medical Support

Tier 3

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1 year of Tech support + 8 hours of
customization, integration, training,
and workflow optimization

$1099

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What do all of these services mean for you?

Customization
Customization is – maximizing Dragon Medical Practice Edition 2 settings to make the software work at top performance. Dragon Medical Practice Edition 2 comes with many different plugins that allow it to work in wide array of software and we help you select the ones you need.

Integration
Integration is – how the software is setup for your practice. Did you know that configuring Dragon Medical software to work with a 1 PC practice is completely different then a multi PC practice? Or that you can setup a single profile that can be used on any PC on your network? We can show you how to integrate the software to fit your practice.

Training
Training is – sessions performed remotely using Desktop Streaming Software. This method of training reduces costs associated with travel and makes scheduling more convenient. All training sessions will be scheduled around what’s convenient for you.

Workflow Optimization
Workflow optimization – is reviewing how you complete your documentation and show you ways to increase the speed and effectiveness of using speech recognition. For example, we can show you how to create advanced templates and macros; not to mention how to get the most out of your custom vocabulary.

Doctor

These are just a few ways that we can make using DragonĀ® Medical Practice Edition 2 an easier to use and more effective tool for your practice.

Contact us today to learn more about "What We Can do For You!"

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